The belief that most judges are corrupt and dependent on politicians and oligarchs, as well as there being a mutual coverup in the judiciary dominated and remain dominant in Ukrainian society. The Netherlands has had success in achieving a relatively high degree of public confidence in the justice system. The Hague is recognised as the world capital for international justice. Dutch organisations have unique experience in implementing various judicial reform projects in other countries (including in Ukraine, countries in the Western Balkans, and Moldova). Therefore, the Netherlands’ experience was relied upon in the preparation of this document.
The document is divided into the following sections:
“Tradition”: does the level of confidence depend on the geopolitical location of the country, its history and culture? how does the confidence in the courts relate to the confidence in other public institutions? what are the trends in changing the level of confidence in courts over time and with respect to the experience of participation in judicial proceedings?
“Personnel”: how to ensure high quality of judicial personnel through the mechanisms of se-lection, training, and accountability?
“Service orientation”: how to make courts effective, convenient, clear, and focused on the needs of participants in court proceedings?
“Communications”: how to increase confidence in courts by providing quality information services?
The goal of this research paper is to facilitate an informed discussion with policymakers on improving confidence in Ukrainian courts. The research paper has been prepared based on: analytical desk research (including surveys conducted by Ukrainian and international organizations/institutions); discussions with practitioners from the justice sectors in Ukraine and the Netherlands.